Frequently Asked Questions

You can contact a support representative at any time.

TECHNICAL INQUIRIES

Send them straight to our customer support team: support@funtides.com. A member of our team will get back to you within 24-48 hours.

Any Apple and Android smartphone or tablet, any laptops/desktops, and any eReader.

Most browsers work with our content! Specifically: Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 (or greater) on any of Windows Phone, Windows, Mac OS, iOS, Android, or Linux.

Message our support team and they'll help you. Let them know your eBook, your device and a detailed description of your specific problem.

We'll help you with your content - contact one of our representatives with your title and device. We'll get you answers ASAP.

Sure. First, try downloading Adobe Digital Editions here. Most of the time, that's the reason a user can't access Funtides

BILLING AND MEMBERSHIP

One of two ways:

1) Call us on our toll-free line at 1-877-871-6416
2) Email us at support@funtides.com

Daily! Seriously, every single day, we add new to titles for your family to enjoy. If there's a particular title or series you'd like to see, let us know: requests@funtides.com

Sure! Your family doesn't have to worry about bumping each other off Funtides because you can all use it from any of your devices.

For sure. If you're unsatisfied, complete our cancellation form or talk to someone from our support team: 1-877-871-6416

As soon as you cancel, billing supposed to stop and your access is supposed to continue to the end of your term. If that's not the case, talk to our billing department. Contact one of our representatives here.

Sure. When you cancel, you should receive an email asking you to confirm your cancellation. Contact one of our representatives if you didn't receive one.